Asset Tracking

Can I track things that don’t have power?

Yes. You can track both powered and non-powered tools, materials and equipment.

Can I track equipment and tools that are in bad weather?

Absolutely. Our durable TennaONE Trackers, RFID Tags, and QR labels and tags can withstand harsh conditions. See solutions page for additional specifications and details on our Trackers.

How can I keep track of inventory and materials?

Once all your inventory and asset information has been uploaded into our system, it becomes increasingly simple and quick to update the records. The beauty of our trackers and software package is that you get all the information in real time, with comprehensive and customizable asset reports.

How many assets can I track?

You can track any and all of your assets on Tenna’s platform. Our software supports the storage of data on as many assets as you need. We can help you assemble an appropriate bundle of asset tracking tags or trackers to fit your inventory or fleet. Simply sign up for a free demo with our team, so we can help you out with a solution specific to your needs.

Can I see my assets on a map?

Yes, Tenna is designed to be easy to use, with all your assets on display on a map on the homepage. You can follow live coordinates of all your assets on this map and zoom to the asset level to view information specific to the asset. Based on the nature of the asset (small tool/heavy machinery/vehicles/yellow iron) you can see anything from preventive maintenance record, updates, location history and asset reports down to its specifications – they are all there for you instantly, so you can plan together and make informed decisions.

How do you track the location of my asset?

We track your asset using latitude and longitude coordinates with fifteen feet accuracy and record them with every scan or inventory. Depending on your needs and the tracker type you chose, you can track the location of your assets autonomously or via scan.

Can I group two or more assets together?

Yes. You can create groups of assets and manage, move, or track them over time.

Can I see what has happened with a particular asset over time?

Yes. Tenna automatically logs every interaction with the asset including its location, timestamp, hours/miles, maintenance, personnel assignment, project assignment, and photos.

How to find fixed assets?

Fixed assets can be tracked by attaching QR tags that can be scanned. After scanning the assets, you can create and continually update a detailed record on the Tenna platform, so that whenever someone needs information about the asset, it’s available to them instantly on demand.

How to track inventory with barcodes?

To track your inventory with barcodes or QR tags, you can it with a smartphone camera or other QR reader where it then updates on the software app. Tenna keeps this data up-to-date in the cloud, so you can worry about the work you do and not waste time worrying about where everything is located.

Once all your inventory and asset information has been uploaded into our system, it becomes increasingly simple and quick to update the records. The beauty of our trackers and software package is that you get all the information in real time, with comprehensive and customizable asset reports.

Can I track materials and spare parts?

Absolutely. You can put Tenna’s asset tracking tags on individual items or specify large quantities of bulk materials for inventory management. You can even group these assets on the platform to track them together. Our clients have made use of our platform to track their key spare parts so that they can know which warehouse has extra parts available and who’s in charge of them.

What type of assets can I track?

You can track all types of tools, equipment, parts, materials and even consumable inventory using different types of tags that all work with our platform.

How do I track assets?

Inventory can become difficult to track as it moves or increases in quantity, which is why an inventory tracking system becomes a must-have. Ideal inventory tracking systems operate with cloud-based software paired with associated hardware devices to automatically relay critical inventory data to your platform in real-time. Modern technology allows inventory managers to track inventory data such as location and condition accurately on the cloud.

Once all your inventory and asset information has been uploaded into our system, it becomes increasingly simple and quick to update the records. The beauty of our trackers and software package is that you get all the information in real time, with comprehensive and customizable asset reports.

How do you track small tools?

Tenna gives you options depending on how you want to manage your asset data. You can use QR tags or labels which you scan using the Tenna app on your smart phone or handheld device or Bluetooth Beacons which are recognized by Tenna’s app on your smartphones which will automatically identify each asset’s location, without manual involvement.

Fleet Tracking

What is the best vehicle tracking device?

Cellular GPS tracker. TennaONE’s GPS trackers give you not only the real-time location of your fleet, but with the addition of our OBD II devices, they also tell you everything about the condition of the vehicle, how much it has been driven, what route it was on, how much fuel it consumed and more.

Can you monitor how well my drivers are actually doing on the road?

Absolutely! Tenna prides itself on its Driver Safety features including the carefully designed Driver Scorecard, which tracks everything from driving patterns, acceleration information, speeding reports, and ELD logs – all on a credit-based scorecard system which ranks your drivers out of 100 points.

Violations deduct from 1 points to 4 points, based on the level of severity as assigned by you. The program also rewards drivers on completing a set-amount of miles of safe driving without violations.

The features are designed in a way that all the information measured by our Tenna GPS Trackers, which use On-Board Diagnostics (OBD) or J1939 connections that capture key information from the vehicle’s engine and movement, is neatly displayed for managers’ ease-of-use, to monitor their fleet by setting custom alerts & notifications.

Can you see trip histories for trucks every day?

Yes. Trip histories are extremely simple to view and customizable on every level. You can not only see distance and locations in your history, but everything down to acceleration alerts, driver safety statistics in our driver scorecard, and routes traveled vs alternate routing.

Can you improve driver safety with real-time alerts?

Absolutely! We pride ourselves on our Driver Safety features including the carefully designed Driver Scorecard, which tracks everything from driving patterns, acceleration information, speeding reports, ELD logs. With the Driver Scorecard, managers can monitor a driver’s performance in real-time, and receive real-time alerts for events they would like to be notified about, such as hard breaking or sharp turns.

Can the system tell my customers the status of our route?

Yes, with our vehicle routing functionality, as the driver completes his/her stops, the system will automatically send a text or email to your recipient customer. Be sure to click this option when setting up the route.

What if I need to change the route?

You can simply edit the route, and Tenna will automatically recalculate the route and update the driver in real-time.

How can I manage my routes?

Yes. You can always run tailored reports for just one asset or for a selection of assets, and easily export directly into CSV or PDF.

Functionality

Can I invite users?

You can invite new users by simply adding their email and phone numbers. You can also manage permissions and tailor access based on your team’s needs.

Can I re-invite a user?

Yes. You can simply resend the invitation email from your Company dashboard. If you deleted the user by mistake, please contact us and we will re-enable them right away.

Can I schedule work orders?

Yes. You can simply create a scheduled event or task and assign it to one or more people in your company. You can see its status and monitor when it is completed.

Can I include documentation attachments for an asset?

Yes. You can add PDF files and other attachments so they are accessible to all users via mobile device or computer.

How many photos can I add?

You can add an unlimited number of photos per asset.

Can I include inspection forms or daily reports to be completed from a mobile device?

Yes. You can link digital inspection, service, maintenance, or safety forms with each asset and verify in real-time that they are being completed in time.

Can I schedule preventive maintenance?

Yes. You can schedule maintenance requests ahead of time and manage a master calendar of all upcoming preventive actions and who they are assigned to.

Can your system help with equipment maintenance?

Yes. You can schedule maintenance requests and be notified when that task has been completed.

Can the system help with inventory management?

Yes, your inventory will always be up-to-date, saving you countless workdays of manual inventory checking every quarter of the year. Every time you scan an asset, your inventory record is immediately updated. Then, you can easily export your data or run reports to review your inventory levels and transactions.

Does the system work offline?

Yes. The system works offline on our Mobile Apps. If you have no connection, you can scan and make changes to assets without a problem, and they will be updated once you get back in service or within a wi-fi connection.

Hardware & Technology

Do I need to buy additional hardware to scan?

If you track using QR codes, you can use your own mobile devices (iOS or Android).

If you track using RFID tags, you will need to purchase RFID readers and/or antennas for the gates at your yards or sites.

Can you help get us setup or do I have to install by myself?

We offer a full-service implementation to save your team time. If you hire us, we will deploy an implementation team consisting of US Army Special Forces veterans who will bring the same discipline and responsiveness to your project as they have done before. Alternatively, we can also provide you the training to implement everything yourself.

Which tag works best for my asset?

Our team of experts will advise and help you decide which solution, such as QR codes or RFID, best meets your needs.

How does GPS Tracking work?

GPS Trackers do not require human interaction and use the Global Positioning System (GPS) to autonomously determine an asset’s longitude and latitude coordinates for precise location tracking at all times. Tenna’s GPS trackers can be used with two types of network connections: cellular and LoRaWAN. Cellular GPS tracker options use the available cellular service in the area. LoRaWAN GPS trackers use a private network through a gateway around a site-specific area.

Pricing

How much does it cost?

Pricing is based on tiered packages designed to match your needs in terms of number of assets and number of users.

Please contact us to get a tailored price for your needs.

How is the pricing broken down?

Pricing is broken down by software subscription, tags/trackers and optional equipment, implementation services, and add-on features.

Are there additional costs on optional features?

Yes. Our optional add-on features, such as Routing, Asset Reports, Real Time Dashboard and KPI Reports can be added to your account for a fee.

Are there additional costs for adding users?

Most packages will provide an unlimited number of users and mobile applications.

Reports

Can I write my own reports/filters?

Yes. You can add the Asset Reports feature to your package and get unlimited fully custom reports.

Can I run reports for specific assets or pending requests?

Yes. You can always run tailored reports for just one asset or for a selection of assets, and easily export directly into CSV or PDF.

Can I run a report to see all of my assets in a single spreadsheet?

Yes, you can do this through our “Sites and Assets Data Export” Report, which shows every Asset and every Site that your Organization has created since the inception of the Tenna Account’s creation.

How do I see how long my Assets have been on-site?

You can use the Site Utilization Report, found under “Company Reports”, to see how long Assets have been on a specific Site during a given period of time.  This Report shows the total days on-site for the requested period of time you have provided, and can be generated in a PDF or in a Spreadsheet file form

How do I assign an Internal Rental Rate to my Assets for billing my Divisions or Job Sites correctly?

You can go to a specific Asset, and if you are a Field Member or Company Admin user level, you can Edit that Asset’s Details to include a daily Internal Rental Rate, which you can see on the On-Site Utilization Report mentioned above, in order to see what to charge each Job Site for the days that the Asset was on-site at a Job.